Impact Wrestling co-executive vice president Scott D’Amore has shared his thoughts on WWE’s recent story choices. In an interview with Forbes, D’Amore referenced the main event from October’s pay-per-view, Hell in a Cell, as a key example of WWE’s disconnection from their fanbase. The match between Seth Rollins and “The Fiend” Bray Wyatt ended in a controversial referee stoppage, leading to fans in attendance to chant “AEW” and “Refund.”

“You’ve gotta know when to lead and when to follow as that goes, and just try to do things that don’t insult the fan’s intelligence,” said D’Amore. “I think this company [Impact Wrestling], unfortunately in regimes past, had a tendency to do that and it is easy to sort of fall off the track as you saw [at WWE Hell in a Cell]. You know, it’s easy to have an old man that’s out of touch go ‘Yeah, yeah it’ll be fine, it’ll be fine…’ because it’s always fine. That’s how it works there. It’s like, ‘It’ll be fine—yeah, they complain, but they’ll never stop watching.’”

Impact Wrestling recently premiered on AXS TV. The main event featured a steel cage match between Brian Cage and Sami Callihan. Callihan would defeat the Cage, becoming the new Impact World Champion in the process.